Privacy Policy
KCONBOT respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you interact with our website, forms, ads and online services.
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1. Introduction
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2. Information We Collect
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3. How We Use Your Information
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4. How We Share Information
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5. Cookies & Analytics
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6. Advertising Platforms
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7. Your Privacy Rights
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8. Data Security & Retention
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9. Contact Us
KCONBOT respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, collate, store and protect information when you interact with our website, forms, ads and online services.
1. Introduction
This Privacy Policy describes how KCONBOT and its affiliates (“KCONBOT”, “we”, “us” or “our”) collect, use, disclose and safeguard your personal information when you visit our website, submit forms, interact with our ads or use our online services.
2. Information We Collect
- Contact Information: name, email address, phone number, company name and job title.
- Business & Project Information: industry, project requirements, facility details and other information you provide in forms or communications.
- Uploaded Files: documents, drawings or attachments you upload when contacting us.
- Website & Device Information: IP address, browser type, device information, pages visited and usage data.
- Advertising & Analytics Information: data collected through cookies, pixels and similar technologies from our advertising partners.
3. How We Use Your Information
- To respond to your inquiries and provide the information you request.
- To understand your needs and provide relevant products, solutions and recommendations.
- To provide technical support, product demonstrations and after sales service.
- To send you marketing communications (with your consent where required).
- To improve our website, products, services and customer experience.
4. How We Share Information
- Affiliates: we may share information with our affiliates for the purposes described in this policy.
- Authorized Distributors or Partners: to support your inquiries and deliver local services.
- Service Providers: trusted third party providers who perform services on our behalf (e.g. hosting, analytics, CRM, email).
- Legal Authorities: when required by law, regulation, legal process or to protect our rights, property or safety.
5. Cookies & Analytics
- We use essential cookies to ensure our website functions properly.
- We use analytics cookies to understand and measure website performance and improve user experience.
- We use cookies and similar technologies for ad measurement and remarketing to show relevant ads.
- You can control or disable cookies through your browser settings. Please note some features may not function properly.
6. Advertising Platforms
Our advertising partners, including Google, LinkedIn, Facebook and Instagram, may use cookies or pixels to show you relevant ads and measure campaign performance in accordance with their respective privacy policies.
7. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to the processing of your personal information, and to withdraw consent where applicable. To exercise your rights, please contact us at privacy@kconbot.com.
8. Data Security & Retention
We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration or destruction. We retain your personal information only for as long as necessary to fulfill the purposes in this policy, unless a longer retention period is required or permitted by law.
9. Contact Us
KCONBOT / KCONBOT Robotics Technology (Zhejiang) Co., Ltd. No.6, KCONBOT Road, Yuhang District, Hangzhou, Zhejiang 311100, China Email: privacy@kconbot.com